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National public radio

Direct telephone contact to human representatives for exchanges in Missouri, Ohio, North Carolina, South Carolina, Georgia, Florida, Texas, Michigan, Indiana, and Louisiana all elicited the same “estimated wait time” to remain on the line: 15 minutes. (MANDEL NGAN/AFP/Getty Images)

‘Fifteen-Minute’ Waits In Several States For Help From Obamacare Reps

A mix of website glitches, successes and 15-minute call-waiting queues kicked off the first day of the state-by-state health care exchanges.

10/01/2013

National Public Radio has been given $1.5 million to improve its diversity reporting and staff. (Photo by Chip Somodevilla/Getty Images)

NPR Given $1.5 Million To Improve Diversity

National Public Radio, criticized in recent years for a lack of diversity of its staff and coverage, is using a $1.5 million grant from the Corporation for Public Broadcasting to put together a six-person team to report stories on race, ethnicity and culture.

08/03/2012

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