(Carson City, NV)  —  There could be some major changes for Nevada’s troubled state-run health insurance exchange.

Department of Health and Human Services Director Mike Willden has recommended bringing in another vendor to work with contractor Xerox to repair the Nevada Health Link website and address unanswered e-mails, long call wait times and mediocre enrollment numbers.

Another meeting of the exchange’s board is set for Thursday.

Director John Hagen is resigning next month, and information technology officer George McNeil is also leaving to take another job.


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