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health care representatives

Direct telephone contact to human representatives for exchanges in Missouri, Ohio, North Carolina, South Carolina, Georgia, Florida, Texas, Michigan, Indiana, and Louisiana all elicited the same “estimated wait time” to remain on the line: 15 minutes. (MANDEL NGAN/AFP/Getty Images)

‘Fifteen-Minute’ Waits In Several States For Help From Obamacare Reps

A mix of website glitches, successes and 15-minute call-waiting queues kicked off the first day of the state-by-state health care exchanges.

10/01/2013

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