(Las Vegas, NV) — The Las Vegas City Council today heard the results of last fall’s citizen survey. Despite the city’s budget challenges, residents’ overall satisfaction score improved by six points over last year. Average satisfaction remained high for most city services, and 31 of 35 services had the highest satisfaction score ever compared to 2011 and 2010.

This is the third year the city has conducted a citizen survey. This year, surveys were sent to a random sample of 3,000 citizens drawn from active voter registration records; 593 residents responded, which was a slight decrease from 2011.

Citizen engagement is a main focus of the survey. Citizen engagement is measured by respondents scoring their likelihood to do the following:
• Recommend Las Vegas as a place to live
• Volunteer
• Remain living in Las Vegas five years from now
• Encourage someone to start a business in Las Vegas
• Support the current city of Las Vegas government administration.

The city will use the results from this survey as it prepares its 2013 fiscal year budget. The full report can be found: http://www.lasvegasnevada.gov/files/Citizen_Survey.pdf.


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