Ready to Roll
(LAS VEGAS CBS KXNT) The fleet consists of more than 1,450 buses, logging 21 million miles a year, and burning through 20 thousand gallons of fuel each night during the school year. About a third of the enrolled students in the district take the buses to school.
Transportation center personnel at the Clark County School District are ready for school on Monday. They’ve spent weeks planning routes. The buses are serviced and outfitted with upgraded safety systems. Drivers are trained.
But on the final Friday before school starts, the focus is on the phones. The call center is fielding about 4,000 calls each day from parents wanting to confirm their child’s routes, and pick-up and drop-off locations. An additional phone bank room with 20 operators has been added to the regular call center operation to handle this week’s traffic surge.
Parents can get most of the answers they’re looking for online, says Transportation Director Doug Geller. The school district has a separate transportation website where parents can enter name and address for route information. If no computer is available, parents can call for information at 702-799-8111.
The school district is still recruiting for bus drivers, even as the buses prepare to roll on the first day of classes. Applicants must be 21 or older, pass a Department of transportation physical exam, and get a commercial driver’s license handbook at the DMV. After that, the district provides 80 hours of rigorous training.