(Henderson, NV) – Zappos CEO Tony Hsieh had to do some damage control after a cyber attack that affected 24-million customers of the online retailer. At a news conference yesterday, Hsieh said employees were “coming together” to get through the crisis. He sent e-mails to Zappos customers, warning of “illegal and unauthorized access” of the company’s computers. Hsieh is urging customers to create a new password on the Zappos website. He says the database that stored credit card and payment information was not affected.