Google’s 411 service shuts down for good today, but that doesn’t mean the end of free calls to business numbers.
The company launched the service in 2007, but is dropping it in order to focus on its smartphone applications that search for numbers and information by using a caller’s voice. With Google 411, users were able to place calls to businesses for free, even if it was a long-distance call. Google will offer free information via text message for users who don’t have smart phones. Another option is a different service: Microsoft’s Bing 411. The company says it works almost like placing a normal 411 call through your phone company, but without the hefty charges most phone companies levy for the 411 service.